We aim to provide you the best service possible, but occasionally things may go wrong and you may feel that you wish to log a complaint.

We take your feedback seriously and each complaint will be passed to the Customer Services Manager.

Complaints are dealt with within 7 working days so please do not raise time critical issues using the complaints form, this is purely to log a complaint about the service that you may have received and not a method to escalate an outstanding case.

If you need to raise an issue such as non delivery of an item please select from one of the options below:

>> I have not received some or all of my goods

>> I need to return an item

>> I have a query about a product on your website

>> I am waiting for an update on an order (refunds ? returns ? backordered items)

>> I have another query not covered by the above

or... to log a complaint please complete the popup form by clicking the button below

Click here to log a complaint