Welcome to the Customer e-services. The customer e-Service is a sophisticated email prioritisation solution which helps us provide a speedy response to your query.

Need Help Now? - Visit our Frequently Asked Questions to quickly and easily resolve any issues you may have - click here

By using email as our primary source of correspondence we can ensure all communication is documented and all the required information is captured at the beginning of the query.

As soon as you submit a query it is passed to the right department (even the right individual) so we can quickly find a resolution.

Once your query has been received you will receive an instant response and a summary of the next steps that we will go through to assess you query and find a resolution. To be directed to the correct form please chose from the following:

>> I have not received some or all of my goods

>> I need to return an item

>> I have a query about a product on your website

>> I am waiting for an update on an order/ case (refunds / returns / backordered items)

>> I wish to log a complaint

>> I have another query not covered by the above