Returning Goods (faulty / Dead on arrival)

If your items are faulty on arrival, you have 5 calendar days in which to inform us of the fault (please note that for our business customers, this is 2 calendar days).

Items need to be returned in their original packaging complete with all accessories and documentation. Please complete the from below to notify us of item(s) Faulty / Dead on arrival


Your Contact Details
Please complete all the details below so we can ensure your query is dealt with as efficiently as possible
First Name *

A value is required.
Last Name *

A value is required.
Company Name
Email Address *
A value is required.

Invalid format.
Phone Number *

A value is required.
 
Sales Order Number / Case Number
Your sales order number would have been provided at the time time of order and confirmed via email.
Order Number *

A value is required.
 
Product Details
Please note: If the box has been opened a serial number is required to process the return. Otherwise the return will be rejected until this information is provided.
Serial Number

A value is required.
Model Name / Part Number

A value is required.
How is the item faulty?

A value is required.

 

Close window