I am waiting for an update!

We understand that when things go wrong it can be very frustrating and it is important to keep you up-to-date on all developments.

If you feel that you have not been informed about your cases status for a while and would like an update then we recommend that you reply to a "system email" sent from your customer service representative. If you have lost these emails or wish to start a new case please use the form below


Your Contact Details
Please complete all the details below so we can ensure your query is dealt with as efficiently as possible
First Name *

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Last Name *

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Company Name
Email Address *
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Phone Number *

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Sales Order Number / Case Number
Your sales order number would have been provided at the time of order and confirmed via email. Or if you have a case number enter that below.
Order Number *

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What are you waiting an update on?
Please provide a short outline on what you are waiting an update on. (400 characters max)
What are you waiting a response on?
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